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Course Outline
Introduction to Process Mining
- Overview of process mining
- Importance of data-driven process optimization
- Use cases and benefits across industries
Getting Started with Celonis
- Introduction to the Celonis platform
- Navigating the Celonis interface
- Overview of Celonis components: event logs, processes, dashboards
Data Integration and Preparation
- Understanding event logs and data requirements
- Connecting data sources to Celonis
- Data transformation and cleaning techniques
Process Discovery and Visualization
- Creating and analyzing process models
- Process visualization using the Celonis Model Viewer
- Identifying process variants and inefficiencies
Process Analysis and KPIs
- Setting Key Performance Indicators (KPIs) in Celonis
- Root cause analysis of process inefficiencies
- Creating benchmarks and thresholds for monitoring
Action Engine and Process Automation
- Introduction to Celonis Action Engine
- Automating tasks and workflows
- Integrating Celonis with external applications (ERP, CRM)
Building Custom Dashboards and Reports
- Customizing dashboards for different stakeholders
- Creating and sharing reports
- Real-time monitoring and alerts configuration
Best Practices and Use Cases
- Real-world examples of Celonis-driven optimization
- Best practices for sustainable process improvement
- Q&A and wrap-up discussion
Summary and Next Steps
Requirements
- Basic understanding of business processes
- Familiarity with process flows, business operations, or workflows
Audience
- Business analysts
- Process owners and managers
- IT professionals
14 Hours
Testimonials (5)
The pace was good, with a nice mixture of knowledge sharing, demonstrations and practical work. Filip was very engaging and provided the energy to get through the course. It was good that there was a lot of 1:1 tuition, with Filip going through individual training exercises.
Colin - Worldpay
Course - BPMN, DMN, and CMMN - OMG standards for process improvement
The training definitely backfilled some of the gaps in my knowledge left by reading the OptaPlanner userguide. It gave me a good broad understanding of how to approach using OptaPlanner in our projects going forward.
Terry Strachan - Exel Computer Systems plc
Course - OptaPlanner in Practice
Shared examples of every function and/or operators are all well explained.
Brian Amlon - Thakral One, Inc.
Course - Introduction to Drools 7 for Developers
a lot of practices are very welcome, many try and learn cases are embedded
Nadia Ivaniuk - Credit Suisse (Poland) Sp.z o.o.
Course - Modelling Decision and Rules with OMG DMN
Exercises and solving problems in groups when the problems were more difficult.
