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Course Outline
- Introduction to Customer Journey Map
- Goals of Customer Journey Map
- Elements of a Customer Journey Map
- How to create effective user journeys
- Communicating and acting on the Customer Journey Map
14 Hours
Testimonials (3)
I did like how the instructor seemed very knowledgeable with Figma.
January Oliva - Eko Health
Course - User Experience Design with Figma
- exercises are practical - trainer is helpful in answering our specific questions
Germaine Choi - The Hong Kong Jockey Club
Course - User Experience (UX) Design
Atmosphere, approach to the exercises and comments about the tasks. It was so nice and relaxed way of relay the knowledge